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Communications Coordinator – EPCOR

Phoenix, AZ • Full-Time • Bachelor's Degree Required • Application closes. Jan. 31, 2023

Headquartered in Phoenix, Arizona, EPCOR USA's wholly owned subsidiaries build, own and operate water, wastewater and natural gas facilities and infrastructure in the southwestern United States. EPCOR USA provides water, wastewater, wholesale water and natural gas services to approximately 780,000 people across 42 communities and 18 counties in Arizona, New Mexico and Texas.

EPCOR’s award-winning Public Affairs team is evolving. As we take big steps to build our brand and push into new spaces, we’re looking for great people to help us drive EPCOR’s vision through best-in-class marketing, communications and leadership.

Reporting to the Director of Public Affairs, the Communications Coordinator is accountable for the planning, maintenance and successful day-to-day execution of integrated communications and strategies and creative solutions that enhance and protect EPCOR’s brand, reputation and business to customers, external stakeholders and the public. This position will touch all aspects of EPCOR’s communications, community outreach and marketing functions.

You would be responsible for:

  • Our Voice

  • Project and Event Expert

  • Organization Guru

  • Creative Storyteller

  • Relationship Builder

Reporting to the Director, Public Affairs, the Communications Coordinator is accountable for but not limited to:

  • Working closely with senior-level team members and others within EPCOR’s Public & Government Affairs to execute communications plans and deliver associated tools and tactics.

  • Day-to-day maintenance of EPCOR USA's employee intranet, EPCORnet. This includes seeking out, writing and posting engaging stories that reflect business needs and adhere to a high editorial standard.

  • Day-to-day maintenance and monitoring of EPCOR USA’s social media channels and coordinating with Customer Care to respond to customers through these channels.

  • Developing and sourcing branded inventory and managing and fulfilling requests for branded items.

  • Managing and fulfilling requests related to EPCOR USA’s photo and video library.

  • Monitoring general email inboxes maintained by the Public Affairs department.

  • Coordinating content for and managing assigned employee communications channels, such as emails, digital displays and print materials.

  • Fulfilling community partnership benefits through event coordination, overseeing logistics and supporting volunteers.

  • Daily monitoring of relevant news sources.

  • And more!


  • Degree or demonstrated progress toward a degree from a post-secondary educational institution in one of the following fields – public relations, marketing, business/corporate communications – or relevant experience

  • 1-3 years of progressive communications experience, preferably in a business or the utility industry

  • Creative, collaborative and results-driven approach with the ability to build relationships and work with employees at all levels of the organization

  • Strong verbal and written communication skills – articulate, quick to formulate responses, with the ability to develop, write and edit communications materials targeted at different audiences and using varied channels

  • Outstanding planning, project and event management, and organizational skills

  • Ability to manage multi-faceted, complex projects under tight deadlines

  • Strong research, writing and editing skills, and superior attention to detail

  • Experience managing digital, design, video/photography and other vendors

  • Applies effective communications/public relations fundamentals to every project

  • Experience using Microsoft Office/365, SharePoint, Zoom and/or Teams (Adobe Creative Suite, PhotoShop and InDesign are a plus, too)

  • Experience with and understanding of the water industry considered a bonus

  • Experience using social media and other digital/engagement platforms an asset

  • Solid grasp of Spanish language desired but not required

For a full job description and application, please visit

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