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Account Manager – Noble Research Institute

Ardmore, OK • Full-Time • Bachelor's Degree Required

At Noble, we believe the health of soil, plants, animals, and humans is one and indivisible. We believe in rebuilding healthy soils and helping producers maintain a strong bottom line. Through these two actions, we can transform degraded grazing lands across the United States, benefiting the environment and society as a whole.

Our focus is to help farmers and ranchers apply regenerative ranching principles to the nation’s 654 million acres of grazing lands. This monumental undertaking requires thousands of producers across the U.S. to overcome significant barriers and change their current practices to work with nature, not against it.

Job Summary

Responsible for leading and encouraging relationships with internal customers and external partners, ensuring satisfaction, and driving business growth through effective marketing and communication planning and execution. Responsible for effective collaboration with various practice and solutions areas to deliver marketing solutions and services to our internal customers and external partners. Drive the service delivery strategy and execution and be accountable for internal customers, serving as the primary contact and advocate, and external partners satisfaction and goal attainment, ensuring their needs are met and exceeded. Act as the lead marketing and communications (MarCom) strategist to deliver innovative ideas and proactively identify and resolve service issues for their customers.

Essential Functions

Partner Relationship Management – Cultivate strong and long-lasting relationships with key internal customers and assigned external partners to aid them in achieving their goals and objectives including the organization’s mission, vision, and short and long-term objectives. Seek to intimately understand their business goals, marketing objectives, success measures/KPIs, emerging issues, challenges, competitive situations, industry trends, and campaigns to successfully address their needs. Demonstrate confidence, authority, proactive/forward-thinking, and sound decision-making as MarCom’s leadership voice on assigned partnerships. Encourage and demonstrate unity with your partners, and alignment with MarCom recommendations and points of view. Lead key MarCom partner partnerships, setting partner relationship standards and adhere to processes to lead interdisciplinary partner team. Establish and execute partner and team specific relationship norms for the MarCom team to follow. Communicate clearly, early, and often to ensure all stakeholders are informed and expectations are outlined. Anticipate and address potential partner service/relationship issues, advising MarCom management in time for MarCom to act proactively.

Planning – Develop comprehensive marketing initiatives aligned with customers and partners’ objectives, market trends, and best-in-class methodologies. Proactively plan, manage, implement, and oversee MarCom activities including advising partners, preparing presentations, advising on tactics, estimating budgets, interpreting feedback, and guiding team of creative leaders. Conduct annual planning and project scope of work development, including resourcing, budgeting, timelines, productions schedules, integrated marketing campaigns, and partner sell-in. Actively listen, conceptualize, and research to drive and achieve measurable results.

Project Management – Coordinate the execution of initiatives and projects, ensuring timelines, budgets, and quality standards are met. Identify opportunities for bold business and brand-building and effectively translate, inspire, and prioritize partner needs to the MarCom team. Collaborate with creative teams to lead and inspire creative development of campaigns. Assign, delegate, coordinate and monitor the work of team members assigned to partner projects and ensure the success of the team servicing the partner. Develop, mentor, coach, inspire, challenge, and effectively partner with MarCom staff.

Performance Analysis – Supervise and analyze campaign performance data, providing customers and partners with regular reports and insights. Prepare and deliver compelling presentations to customers and partners, showcasing campaign results, strategic insights, and recommendations for future initiatives. Use data to optimize strategies and drive continuous improvement.

Budget and Financial Management – Work with customers and partners to establish budgets for projects, campaigns, and overall account activities. Supervise and manage budgets to ensure cost-efficiency and oversee the overarching financials for a partner. Proactively monitor and manage revenue forecasts, MarCom costs, and staffing needs and anticipate and communicate any changes early. Aim to achieve financial goals and partner business objectives – consistently take initiatives and go beyond defined expectations.

Team Membership – Support and contribute to the objectives of your team, and its contribution to the goal of the organization. Represent Noble’s mission and values. Care for the land and its improvement.

Education - Bachelor’s degree in marketing, advertising, or related field required. Master’s degree preferred. Alternative education and experience will be considered.

Experience - Minimum of 8 years of account experience in an advertising or marketing and communications environment with the ability to form trusting and lasting relationships with partners and internal customers/teams is required. In depth knowledge/experience in advertising and design from creative brief development to execution and production required. Experience in partnering with media teams, digital marketing, content strategy and execution, leading generation principles and techniques, campaign measurement, tracking analysis and reporting is required. Alternatively, a high school diploma and 12 years or associate and 10 years of experience in the aforementioned areas will be considered.

Knowledge, Skills and Abilities

Demonstrated knowledge of industry standards and practices including fluency in social media, digital marketing, and large-scale traditional, digital, and emerging media.

Strong organization and planning skills

Ability to speak in public comfortably.

Ability to grow relationships by identifying and realizing new opportunities.

Demonstrated proficiency in financial account management.

Effective interpersonal relations, good communication skills, and a commitment to customer-focused services.

Ability to rapidly adapt and respond to change in environments and priorities.

Demonstrated proficiency in computer use and knowledge of computer applications (Word, Excel, PowerPoint, email, internet use)

Ability to work under pressure, juggle and prioritize multiple projects and adjust work accordingly, often against tight deadlines.

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry; ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

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